POLICIES MADE SIMPLE

Your privacy is our priority. We protect your personal and health information in accordance with HIPAA and other privacy regulations, ensuring that your information remains confidential as we provide services such as child mental health support, medication management, psychiatric evaluations, psychotherapy, and telehealth services.

Novara Psychiatry may prescribe controlled substances for patients diagnosed with anxiety, insomnia, or ADHD as part of their comprehensive medication management strategy. All patients (and guardians, if applicable) must sign a controlled substance agreement before starting treatment. Please be advised: 

Random drug screens or medication counts may occur at any time. 

Use no more than two pharmacies for prescriptions. 

A positive test for illicit drugs, non-prescribed medications, or missed doses may lead to the discontinuation of controlled substances. If needed to prevent withdrawal, a short supply may be provided. The patient will no longer be eligible for future controlled substance prescriptions from Novara Psychiatry and will need to seek another provider for these medications. 

Non-controlled medications can continue at Novara Psychiatry, where we also offer psychiatric evaluations, psychotherapy, and telehealth services, ensuring a holistic approach to child mental health.

Before starting our telehealth services, we obtain informed consent, which outlines the nature of therapy, including psychotherapy and medication management, potential benefits and risks, your rights, and your ability to withdraw consent at any time. This process is crucial, especially in the context of child mental health and psychiatric evaluations.

 To ensure we provide quality care to clients receiving mental health services, medication management, psychiatric evaluations, and psychotherapy, we kindly ask that you provide advance notice for any cancellations or rescheduled appointments. Medication management appointments require at least 24 hours’ notice, and initial sessions/psychotherapy sessions require at least 48 hours’ notice. Please note that late cancellations may be subject to a fee of up to 50% of the session rate, and no-shows may be charged up to 100% of the session rate.